*{box-sizing:border-box;}
[hidden]{display:none!important;}
body{margin:0;font-family:-apple-system,Segoe UI,Roboto,Arial,sans-serif;background:#eef1f5;color:#222;}
a{color:#2563eb;text-decoration:none;} a:hover{text-decoration:underline;}
code{background:#eee;padding:1px 5px;border-radius:4px;}

header{display:flex;align-items:center;gap:14px;background:#1f2937;color:#fff;padding:0 16px;min-height:52px;}
header .brand{font-weight:700;font-size:16px;white-space:nowrap;display:inline-flex;align-items:center;gap:8px;}
header .brand .blogo{height:28px;width:28px;border-radius:7px;object-fit:contain;}
header nav{display:flex;gap:4px;flex:1;overflow-x:auto;}
header nav::-webkit-scrollbar{height:0;}
header nav a{color:#cbd5e1;padding:7px 12px;border-radius:8px;font-size:14px;white-space:nowrap;}
header nav a:hover{background:#374151;text-decoration:none;} header nav a.active{background:#2563eb;color:#fff;}
header nav .navsep{flex:0 0 auto;width:1px;align-self:center;height:20px;background:#374151;margin:0 6px;}
.risk{display:inline-block;padding:1px 8px;border-radius:10px;font-size:12px;font-weight:600;white-space:nowrap;cursor:help;}
.risk-high{background:#fee2e2;color:#b91c1c;}
.risk-medium{background:#fef3c7;color:#92400e;}
.risk-low{background:#dcfce7;color:#166534;}
.risk-bot{background:#e5e7eb;color:#374151;}
.ipcheck{background:#eff6ff;color:#1d4ed8;border:1px solid #bfdbfe;border-radius:6px;padding:2px 8px;font-size:12px;cursor:pointer;margin-left:4px;}
.ipcheck:hover{background:#dbeafe;} .ipcheck:disabled{opacity:.6;cursor:default;}
tr.ipdetail td{background:#f8fafc;padding:10px 12px;border-top:0;}
.ipchk{font-size:13px;line-height:1.5;} .ipchk .risk{margin-right:4px;} .ipchk.err{color:#b91c1c;}
.me-help{color:#93c5fd!important;font-weight:600;}
/* Trang hướng dẫn */
.guide{max-width:820px;margin:0 auto;}
.g-hero{background:linear-gradient(135deg,#2563eb,#1e9bff);color:#fff;border-radius:14px;padding:22px 24px;margin-bottom:18px;}
.g-hero h1{margin:0 0 6px;font-size:24px;}
.g-hero p{margin:0 0 14px;opacity:.95;font-size:14.5px;line-height:1.6;}
.g-toc{display:flex;flex-wrap:wrap;gap:8px;}
.g-toc a{background:rgba(255,255,255,.18);color:#fff!important;padding:6px 12px;border-radius:20px;font-size:13px;font-weight:600;text-decoration:none;transition:background .15s;}
.g-toc a:hover{background:rgba(255,255,255,.32);text-decoration:none;}
.g-sec{background:#fff;border:1px solid #e5e7eb;border-radius:12px;padding:18px 20px;margin-bottom:14px;scroll-margin-top:80px;}
.g-sec h2{display:flex;align-items:center;gap:10px;margin:0 0 8px;font-size:18px;color:#111827;}
.g-ic{font-size:22px;line-height:1;}
.g-lead{margin:0 0 10px;color:#475569;font-size:14.5px;line-height:1.6;}
.g-steps{margin:0;padding-left:22px;color:#1f2937;font-size:14.5px;line-height:1.75;}
.g-steps li{margin:3px 0;}
.g-steps code{background:#f1f5f9;padding:1px 6px;border-radius:5px;font-size:13px;}
.g-tip{margin-top:12px;background:#eff6ff;border-left:3px solid #2563eb;border-radius:6px;padding:8px 12px;color:#1e40af;font-size:13.5px;line-height:1.55;}
.g-foot{text-align:center;color:#64748b;font-size:15px;padding:10px 0 4px;}
@media(prefers-color-scheme:dark){
  .g-sec{background:#111827;border-color:#1f2937;} .g-sec h2{color:#f3f4f6;} .g-steps{color:#e5e7eb;}
  .g-lead{color:#9ca3af;} .g-steps code{background:#1f2937;} .g-tip{background:#0b1e3a;color:#93c5fd;}
}
header .me{font-size:13px;color:#cbd5e1;display:flex;align-items:center;gap:10px;white-space:nowrap;}
header .me a{color:#93c5fd;}
@media(max-width:820px){
  header{flex-wrap:wrap;padding:8px 12px;gap:6px 12px;}
  header .brand{order:1;} header .me{order:2;margin-left:auto;}
  header nav{order:3;flex:1 0 100%;flex-wrap:nowrap;padding-bottom:2px;}
  header .me-email{display:none;}
}
@media(max-width:640px){ .tblwrap .tbl{min-width:540px;} .acts{flex-wrap:nowrap;} }
main{padding:16px;max-width:1200px;margin:0 auto;}

.card{background:#fff;border-radius:12px;padding:20px;box-shadow:0 1px 4px rgba(0,0,0,.06);max-width:720px;margin-bottom:16px;}
.card h2{margin:0 0 14px;font-size:18px;} hr{border:none;border-top:1px solid #eee;margin:16px 0;}
.row{display:flex;align-items:center;gap:10px;margin:9px 0;flex-wrap:wrap;}
.row label{width:180px;color:#555;font-size:14px;}
.row input:not([type=radio]),.row textarea,.row select{flex:1;min-width:160px;padding:8px 10px;border:1px solid #d1d5db;border-radius:8px;font-size:14px;}
.row .num{flex:0 0 66px;min-width:56px;}
button{background:#2563eb;color:#fff;border:none;padding:9px 18px;border-radius:8px;font-size:14px;cursor:pointer;margin-top:6px;}
button:hover{background:#1d4ed8;}
.ok{background:#dcfce7;color:#166534;padding:8px 12px;border-radius:8px;margin-bottom:12px;}
.err{background:#fee2e2;color:#991b1b;padding:8px 12px;border-radius:8px;margin-bottom:12px;}
.muted{color:#888;font-size:13px;} .count{background:#eef2ff;color:#3730a3;border-radius:10px;padding:1px 9px;font-size:13px;}
.warn{background:#fffbeb;border:1px solid #fde68a;color:#92400e;padding:10px 12px;border-radius:8px;margin:12px 0;font-size:13px;}
.card h3{margin:18px 0 4px;font-size:15px;} .sw{width:auto!important;}

/* phone action buttons (Zalo / Gọi) + returning-customer badge */
.acts{display:flex;gap:6px;flex-wrap:wrap;}
.btn-zalo,.btn-call,.btn-conv{padding:4px 11px;border-radius:7px;font-size:13px;font-weight:600;white-space:nowrap;}
.btn-zalo,.btn-call,.btn-conv:hover{text-decoration:none;}
.btn-zalo{background:#0068ff;color:#fff;} .btn-zalo:hover{background:#0055d4;text-decoration:none;}
.btn-call{background:#16a34a;color:#fff;} .btn-call:hover{background:#128a3e;text-decoration:none;}
.btn-conv{background:#eef2ff;color:#3730a3;} .btn-conv:hover{background:#e0e7ff;text-decoration:none;}
.phacts{display:flex;gap:8px;margin:8px 0 12px;}
.phacts a{flex:1;text-align:center;padding:9px 0;}
.oldc{background:#fff7ed;color:#c2410c;border:1px solid #fed7aa;border-radius:8px;padding:1px 7px;font-size:11px;font-weight:600;white-space:nowrap;}
/* icon-only action buttons (Danh bạ) */
.iconbtn{width:34px;height:34px;border-radius:8px;display:inline-flex;align-items:center;justify-content:center;overflow:hidden;transition:opacity .15s;}
.iconbtn:hover{text-decoration:none;opacity:.85;}
.ib-zalo{padding:0;} .ib-zalo img{width:34px;height:34px;display:block;}
.ib-call{background:#16a34a;} .ib-conv{background:#eef2ff;}

/* settings panel: form + live preview */
.setwrap{display:flex;gap:18px;align-items:flex-start;max-width:1080px;}
.setform{flex:1;max-width:680px;margin-bottom:0;}
.grp{margin:18px 0 8px;font-size:13px;font-weight:700;color:#2563eb;text-transform:uppercase;letter-spacing:.04em;border-bottom:1px solid #eef2f7;padding-bottom:5px;}
.grp:first-of-type{margin-top:6px;}
.avaup{display:flex;align-items:center;gap:10px;flex:1;flex-wrap:wrap;}
.avaup img{width:52px;height:52px;border-radius:50%;object-fit:cover;background:#eef2f7;border:1px solid #e5e7eb;}
.avaup input[type=file]{flex:1;min-width:150px;font-size:13px;}
.setlinks{margin-top:14px;display:flex;gap:16px;flex-wrap:wrap;} .setlinks a{color:#16a34a;font-size:14px;}
/* live preview */
.setprev{position:sticky;top:16px;width:300px;flex:0 0 300px;}
.prevlabel{font-size:12px;color:#94a3b8;text-transform:uppercase;letter-spacing:.05em;margin-bottom:6px;}
.pvbox{width:300px;height:380px;border-radius:12px;overflow:hidden;box-shadow:0 8px 30px rgba(0,0,0,.18);background:#fff;display:flex;flex-direction:column;}
.pv_head{color:#fff;padding:10px 12px;display:flex;align-items:center;gap:10px;}
.pv_head #pv_ava{width:38px;height:38px;border-radius:50%;object-fit:cover;background:#fff;}
.pv_name{font-weight:700;line-height:1.2;} .pv_role{font-size:12px;opacity:.9;}
.pv_dot{display:inline-block;width:9px;height:9px;border-radius:50%;margin-right:4px;vertical-align:middle;}
.pv_call{display:none;background:#25d366;color:#fff;text-align:center;padding:6px;font-size:13px;font-weight:600;}
.pv_log{flex:1;background:#f5f7fa;padding:12px;overflow-y:auto;}
.pv_bubble{background:#fff;border:1px solid #e6e6e6;border-radius:12px;padding:8px 11px;margin-bottom:8px;font-size:13px;line-height:1.4;color:#333;}
.pv_foot{display:flex;border-top:1px solid #eee;}
.pv_foot input{flex:1;border:0;padding:11px;font-size:13px;background:#fff;color:#333;}
.pv_foot button{border:0;color:#fff;padding:0 16px;font-weight:600;cursor:default;}
.pv_btn{width:56px;height:56px;border-radius:50%;color:#fff;display:flex;align-items:center;justify-content:center;font-size:24px;box-shadow:0 6px 20px rgba(0,0,0,.3);}
@media(max-width:920px){.setwrap{flex-direction:column;}.setprev{position:static;width:100%;flex:none;}.setform{max-width:none;}}
textarea.code{width:100%;font-family:monospace;background:#0f172a;color:#7dd3fc;border-radius:8px;padding:12px;border:none;}

.authbg{display:flex;align-items:center;justify-content:center;min-height:100vh;background:linear-gradient(135deg,#2563eb,#7c3aed);}
.authbox{background:#fff;padding:32px;border-radius:16px;width:340px;display:flex;flex-direction:column;gap:12px;box-shadow:0 20px 60px rgba(0,0,0,.3);}
.authbox h1{margin:0;text-align:center;display:flex;align-items:center;justify-content:center;gap:10px;} .authbox h1 .blogo-lg{height:36px;width:36px;border-radius:9px;object-fit:contain;} .authbox .sub{margin:0 0 6px;text-align:center;color:#666;}
.authbox input{padding:11px;border:1px solid #d1d5db;border-radius:8px;font-size:15px;}
.authbox .switch{text-align:center;font-size:13px;color:#666;margin:4px 0 0;}

/* tables (leads/sites) */
.tblwrap{overflow-x:auto;-webkit-overflow-scrolling:touch;}
.tbl{width:100%;border-collapse:collapse;font-size:14px;}
.tbl th{text-align:left;color:#666;font-weight:600;padding:8px 6px;border-bottom:2px solid #eef2f7;font-size:13px;}
.tbl td{padding:8px 6px;border-bottom:1px solid #f2f4f7;vertical-align:middle;}
.carrier{color:#fff;padding:2px 8px;border-radius:10px;font-size:12px;white-space:nowrap;}
.ads{background:#fef3c7;color:#92400e;border-radius:6px;padding:1px 6px;font-size:11px;}
.leads .pane-h{margin-bottom:12px;} .leads select{padding:8px;border:1px solid #d1d5db;border-radius:8px;}

/* inbox 3-pane */
#inbox{display:flex;gap:12px;height:calc(100vh - 84px);}
#conv-list{width:270px;background:#fff;border-radius:12px;display:flex;flex-direction:column;overflow:hidden;box-shadow:0 1px 4px rgba(0,0,0,.06);}
.pane-h{padding:8px;border-bottom:1px solid #eee;display:flex;gap:6px;align-items:center;}
#site-picker{flex:1;padding:7px;border:1px solid #d1d5db;border-radius:8px;}
#notif-btn{margin:0;padding:7px 10px;background:#f1f5f9;color:#333;}
#convs{overflow-y:auto;flex:1;}
.conv{padding:10px 12px;border-bottom:1px solid #f1f1f1;cursor:pointer;}
.conv:hover{background:#f8fafc;} .conv.active{background:#eff6ff;} .conv.unread .ct{font-weight:700;}
.conv .ct{font-size:14px;} .conv .cu{font-size:12px;color:#999;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;}
.conv .cmeta{margin-top:3px;display:flex;gap:4px;flex-wrap:wrap;}
.conv .cmeta span{font-size:11px;color:#64748b;background:#f1f5f9;border-radius:6px;padding:0 5px;}
.badge{background:#ef4444;color:#fff;border-radius:10px;padding:0 6px;font-size:11px;}
.chip{color:#000;border-radius:8px;padding:0 6px;font-size:10px;}
.empty{padding:20px;color:#999;text-align:center;font-size:13px;}
/* inbox filter bar + auto labels */
.convfilter{display:flex;gap:4px;padding:6px 8px;border-bottom:1px solid #eee;overflow-x:auto;}
.convfilter::-webkit-scrollbar{height:0;}
.fbtn{margin:0;background:#f1f5f9;color:#475569;padding:5px 11px;border-radius:14px;font-size:12px;white-space:nowrap;}
.fbtn:hover{background:#e2e8f0;} .fbtn.active{background:#2563eb;color:#fff;}
.lbl{display:inline-block;font-size:10px;padding:1px 6px;border-radius:8px;white-space:nowrap;vertical-align:middle;font-weight:600;}
.lbl.new{background:#ef4444;color:#fff;} .lbl.ads{background:#fef3c7;color:#92400e;}
.lbl.old{background:#fff7ed;color:#c2410c;} .lbl.view{background:#eef2f7;color:#64748b;}
.conv.unread{border-left:3px solid #ef4444;}
.conv.viewonly{opacity:.72;} .conv.viewonly .ct{font-weight:400;}

#thread{flex:1;background:#fff;border-radius:12px;display:flex;flex-direction:column;overflow:hidden;box-shadow:0 1px 4px rgba(0,0,0,.06);}
#thread-head{padding:9px 14px;border-bottom:1px solid #eee;font-weight:600;font-size:14px;color:#374151;display:flex;align-items:center;gap:8px;flex-wrap:wrap;}
.hdname{font-weight:700;}
.hdbtn{width:28px;height:28px;border-radius:6px;display:inline-flex;align-items:center;justify-content:center;overflow:hidden;font-size:14px;}
.hdbtn:hover{opacity:.85;text-decoration:none;}
.hd-zalo{padding:0;} .hd-zalo img{width:28px;height:28px;display:block;}
.hd-call{background:#16a34a;}
#thread-log{flex:1;overflow-y:auto;padding:14px;background:#f7f9fc;}
.m{margin:8px 0;max-width:72%;} .m .mb{padding:8px 12px;border-radius:12px;line-height:1.4;word-wrap:break-word;overflow-wrap:anywhere;}
.m .mt{font-size:11px;color:#aaa;margin-top:2px;} .mimg{max-width:200px;border-radius:8px;display:block;}
.m-visitor{margin-right:auto;} .m-visitor .mb{background:#fff;border:1px solid #e5e7eb;}
.m-admin{margin-left:auto;text-align:right;} .m-admin .mb{background:#2563eb;color:#fff;}
.m-auto .mb{background:#fef9c3;border:1px solid #fde68a;}
#quickbar{border-top:1px solid #eee;padding:8px;max-height:220px;overflow-y:auto;background:#fafafa;}
.qrrow{display:flex;gap:6px;margin-bottom:6px;} .qrrow input{flex:1;padding:7px;border:1px solid #d1d5db;border-radius:6px;} .qrrow button{margin:0;padding:7px 10px;}
#reply{display:flex;border-top:1px solid #eee;align-items:center;gap:2px;padding:0 4px;}
#reply input{flex:1;border:none;padding:13px 8px;font-size:14px;outline:none;}
#reply button{margin:0;} #qr-toggle,#img-toggle{background:#f1f5f9;color:#333;padding:8px 10px;}

#detail{width:280px;background:#fff;border-radius:12px;padding:14px;overflow-y:auto;box-shadow:0 1px 4px rgba(0,0,0,.06);}
.dh{font-weight:700;font-size:13px;color:#374151;margin:12px 0 6px;text-transform:uppercase;letter-spacing:.03em;}
.dh:first-child{margin-top:0;}
.di{display:flex;justify-content:space-between;gap:8px;padding:5px 0;border-bottom:1px solid #f4f4f5;font-size:13px;}
.di span{color:#888;} .di b,.di a{text-align:right;word-break:break-word;}
.curpage{background:#eff6ff;border:1px solid #dbeafe;border-radius:8px;padding:8px 10px;font-size:12.5px;margin-bottom:12px;color:#1e3a8a;}
.curpage a{color:#2563eb;font-weight:600;word-break:break-word;}
.livedot{display:inline-block;width:8px;height:8px;border-radius:50%;background:#22c55e;margin-right:5px;animation:lcpulse 1.5s infinite;}
@keyframes lcpulse{0%,100%{opacity:1}50%{opacity:.25}}
.curpage.off{background:#f3f4f6;border-color:#e5e7eb;color:#6b7280;}
.curpage.off a{color:#6b7280;}
.livedot.off{background:#9ca3af;animation:none;}
.stdot{display:inline-block;width:8px;height:8px;border-radius:50%;background:#22c55e;margin-right:6px;vertical-align:middle;}
.stdot.off{background:#cbd5e1;}
#connbar{position:fixed;top:0;left:0;right:0;background:#f59e0b;color:#fff;text-align:center;padding:6px;font-size:13px;font-weight:600;z-index:99999;}
/* SaaS: plan badge, super-admin, upgrade, super-admin panel */
.planbadge{font-size:12px;font-weight:700;padding:3px 9px;border-radius:12px;white-space:nowrap;}
.planbadge.pro{background:#ede9fe;color:#6d28d9;} .planbadge.free{background:#e2e8f0;color:#475569;} .planbadge.trial{background:#fef9c3;color:#a16207;}
.me-super{color:#fbbf24!important;font-weight:600;position:relative;}
.me-super-badge{display:inline-block;min-width:16px;height:16px;line-height:16px;text-align:center;background:#ef4444;color:#fff;border-radius:9px;font-size:11px;font-weight:700;padding:0 4px;margin-left:4px;vertical-align:middle;animation:upPulse 1.2s ease-in-out infinite;}
@keyframes upPulse{0%,100%{box-shadow:0 0 0 0 rgba(239,68,68,.6);}50%{box-shadow:0 0 0 5px rgba(239,68,68,0);}}
.up-toast{position:fixed;right:16px;bottom:16px;background:#111827;color:#fff;padding:12px 16px;border-radius:10px;box-shadow:0 8px 24px rgba(0,0,0,.3);z-index:9999;font-size:14px;}
.up-toast a{color:#93c5fd;font-weight:600;}
.refrules{margin:6px 0 8px;padding-left:20px;color:#475569;font-size:14px;line-height:1.7;}
.refrules li{margin:2px 0;}
.planstate{padding:12px 14px;border-radius:8px;background:#f1f5f9;margin-bottom:14px;font-size:15px;}
.planstate.ispro{background:#ede9fe;color:#5b21b6;}
.planstate.istrial{background:#fef9c3;color:#854d0e;}
.comparetbl{max-width:520px;margin-top:10px;} .comparetbl th:last-child,.comparetbl td:last-child{color:#6d28d9;font-weight:600;text-align:center;} .comparetbl td:nth-child(2){text-align:center;color:#94a3b8;}
.bankbox{margin-top:16px;padding:14px 16px;border:1px dashed #cbd5e1;border-radius:10px;background:#fafafa;max-width:420px;}
.bankbox h3{margin:0 0 10px;font-size:15px;}
.btn-ok{background:#16a34a;} .btn-ok:hover{background:#128a3e;}
.btn-del{background:#ef4444;} .btn-del:hover{background:#dc2626;}
.btn-gray{background:#64748b;} .btn-gray:hover{background:#475569;}
.btn-gift{background:#7c3aed;} .btn-gift:hover{background:#6d28d9;}
/* tenant support widget (floating) */
#sup-btn{position:fixed;bottom:20px;right:20px;width:56px;height:56px;border-radius:50%;background:#2563eb;color:#fff;font-size:24px;border:none;cursor:pointer;box-shadow:0 6px 20px rgba(0,0,0,.3);z-index:9998;margin:0;}
#sup-badge{position:absolute;top:6px;right:6px;background:#ef4444;color:#fff;border-radius:10px;font-size:11px;padding:0 5px;}
#sup-box{position:fixed;bottom:20px;right:20px;width:330px;max-width:calc(100vw - 24px);height:440px;max-height:72vh;background:#fff;border-radius:12px;box-shadow:0 10px 40px rgba(0,0,0,.28);display:flex;flex-direction:column;overflow:hidden;z-index:9999;}
#sup-head{background:#1f2937;color:#fff;padding:11px 14px;font-weight:700;display:flex;align-items:center;}
#sup-x{margin-left:auto;cursor:pointer;width:28px;height:28px;border-radius:50%;background:rgba(255,255,255,.18);display:flex;align-items:center;justify-content:center;}
#sup-x:hover{background:rgba(255,255,255,.32);}
#sup-log{flex:1;overflow-y:auto;padding:12px;background:#f5f7fa;}
.sup-m{margin:6px 0;max-width:85%;} .sup-m .sup-b{padding:8px 11px;border-radius:12px;font-size:14px;line-height:1.4;word-wrap:break-word;}
.sup-m .sup-t{font-size:10px;color:#aaa;margin-top:2px;}
.sup-m.me{margin-left:auto;text-align:right;} .sup-m.me .sup-b{background:#2563eb;color:#fff;}
.sup-m.admin .sup-b{background:#fff;border:1px solid #e5e7eb;color:#333;}
#sup-form{display:flex;align-items:center;border-top:1px solid #eee;} #sup-inp{flex:1;border:0;padding:12px;font-size:14px;outline:none;} #sup-form button{margin:0;border-radius:0;}
#sup-img,#st-img{cursor:pointer;font-size:18px;padding:0 6px 0 10px;line-height:1;user-select:none;color:#2563eb;}
.sup-m .sup-pic,.m .st-pic{display:block;max-width:200px;max-height:200px;border-radius:8px;}
.sup-m .sup-b:has(.sup-pic),.m .mb:has(.st-pic){padding:3px!important;background:transparent!important;border:0!important;}
/* super-admin support inbox */
#supinbox{display:flex;gap:12px;height:calc(100vh - 84px);}
#st-list{width:300px;background:#fff;border-radius:12px;overflow:hidden;display:flex;flex-direction:column;box-shadow:0 1px 4px rgba(0,0,0,.06);}
#st-threads{overflow-y:auto;flex:1;} .sthread{padding:11px 13px;border-bottom:1px solid #f1f1f1;cursor:pointer;} .sthread:hover{background:#f8fafc;}
.st-top{font-weight:600;font-size:14px;} .st-last{font-size:12px;color:#999;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;}
#st-thread{flex:1;background:#fff;border-radius:12px;display:flex;flex-direction:column;overflow:hidden;box-shadow:0 1px 4px rgba(0,0,0,.06);}
#st-head{padding:12px 16px;border-bottom:1px solid #eee;font-weight:600;}
#st-log{flex:1;overflow-y:auto;padding:14px;background:#f7f9fc;}
#st-reply{display:flex;align-items:center;border-top:1px solid #eee;} #st-inp{flex:1;border:0;padding:13px;outline:none;} #st-reply button{margin:6px;border-radius:8px;}
@media(max-width:820px){#supinbox{flex-direction:column;height:auto;}#st-list{width:100%;}#st-thread{min-height:60vh;}}
.saact{white-space:normal;}
.saact form{display:inline-flex;align-items:center;gap:4px;margin:2px 6px 2px 0;}
.saact select{padding:6px;border:1px solid #d1d5db;border-radius:7px;font-size:13px;}
.saact button{margin:0;padding:7px 10px;font-size:13px;}
.stats{display:flex;gap:14px;flex-wrap:wrap;margin-bottom:16px;}
.stat{background:#fff;border-radius:12px;padding:16px 26px;text-align:center;min-width:130px;box-shadow:0 1px 4px rgba(0,0,0,.06);}
.stat b{display:block;font-size:30px;color:#2563eb;line-height:1.1;} .stat span{color:#666;font-size:13px;}
#promo{display:flex;align-items:center;gap:10px;background:linear-gradient(90deg,#fef3c7,#fde68a);color:#7c2d12;padding:8px 16px;font-size:14px;border-bottom:1px solid #fcd34d;}
#promo .promo-in{flex:1;} #promo a{color:#b45309;font-weight:600;text-decoration:underline;}
#promo-x{cursor:pointer;color:#92400e;font-size:16px;line-height:1;padding:2px 6px;border-radius:6px;} #promo-x:hover{background:rgba(0,0,0,.08);}
.uilangs{display:flex;gap:6px;align-items:center;margin-right:8px;}
.uilangs a{display:block;line-height:0;filter:grayscale(.5);opacity:.6;}
.uilangs a img{width:22px;height:14px;border-radius:2px;display:block;box-shadow:0 1px 2px rgba(0,0,0,.25);}
.uilangs a.on,.uilangs a:hover{filter:none;opacity:1;}
.authlangs{position:fixed;top:16px;right:20px;}
.authlangs .uilangs a img{width:28px;height:18px;}
.ipdel{background:#fee2e2;color:#b91c1c;border:0;border-radius:7px;padding:5px 10px;font-size:12px;cursor:pointer;margin:0;}
.ipdel:hover{background:#fecaca;}
th.sortable{cursor:pointer;user-select:none;} th.sortable:hover{color:#2563eb;} .sar{font-size:11px;color:#2563eb;margin-left:2px;}
.pgrow{display:flex;justify-content:space-between;gap:8px;padding:4px 0;border-bottom:1px solid #f4f4f5;font-size:12px;}
.pgrow a{color:#2563eb;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;}
.pgrow span{color:#aaa;white-space:nowrap;}
.tags{display:flex;flex-wrap:wrap;gap:5px;}
.tagbtn{margin:0;background:#f1f5f9;color:#555;border:1px solid #e5e7eb;border-radius:14px;padding:4px 9px;font-size:12px;}
.tagbtn.on{border-color:transparent;font-weight:600;}
.dacts{margin-top:16px;display:flex;gap:8px;} #teach-conv{background:#eef2ff;color:#4338ca;flex:1;} #del-conv{background:#fee2e2;color:#b91c1c;flex:1;}

/* AI bot: message label + correct-and-teach + teach modal */
.m-bot .mb{background:#eef2ff;color:#1e293b;border:1px solid #c7d2fe;text-align:left;}
.botlbl{display:block;font-size:11px;color:#4f46e5;font-weight:700;margin-bottom:2px;}
.fixbtn{display:block;margin:3px 0 0;background:transparent;color:#6366f1;border:0;font-size:12px;padding:2px 0;cursor:pointer;text-align:left;}
.m-admin{ }
.teachov{position:fixed;inset:0;background:rgba(0,0,0,.45);display:flex;align-items:center;justify-content:center;z-index:10000;padding:16px;}
.teachbox{background:#fff;border-radius:14px;padding:20px;width:440px;max-width:100%;box-shadow:0 20px 60px rgba(0,0,0,.3);}
.teachbox h3{margin:0 0 10px;} .teachbox label{display:block;font-size:13px;color:#555;margin:8px 0 3px;font-weight:600;}
.teachbox textarea{width:100%;border:1px solid #d1d5db;border-radius:8px;padding:9px;font:inherit;box-sizing:border-box;}
.teachbox .tsend{display:flex;align-items:center;gap:6px;font-weight:400;margin-top:10px;}
.teachbox .tsend input{width:auto;}
.teachact{display:flex;gap:8px;justify-content:flex-end;margin-top:14px;} .teachact button{margin:0;}

/* AI training page */
.botwrap{max-width:760px;}
.botsite{font-size:14px;padding:5px 8px;border:1px solid #d1d5db;border-radius:8px;margin-left:8px;}
.faqlist{display:flex;flex-direction:column;gap:10px;margin:10px 0;}
.faqrow{border:1px solid #e5e7eb;border-radius:10px;padding:10px;background:#fafafa;}
.faqrow input,.faqrow textarea{width:100%;border:1px solid #d1d5db;border-radius:7px;padding:8px;font:inherit;box-sizing:border-box;margin-bottom:6px;}
.faqact{display:flex;gap:8px;} .faqact button{margin:0;padding:7px 12px;font-size:13px;}
.faqnew{background:#eef2ff;border-color:#c7d2fe;}
.exrow{border:1px solid #e5e7eb;border-radius:10px;padding:10px 12px;margin:8px 0;font-size:14px;}
.exrow .exq{color:#333;} .exrow .exa{color:#555;margin-top:3px;}
.exrow button{margin:0;padding:5px 10px;font-size:12px;}
/* AI test chat */
.bt-log{border:1px solid #e5e7eb;border-radius:10px;background:#f7f9fc;min-height:70px;max-height:320px;overflow-y:auto;padding:10px;margin-bottom:8px;}
.bt-m{margin:5px 0;max-width:88%;display:flex;}
.bt-m .bt-b{padding:8px 11px;border-radius:12px;font-size:14px;line-height:1.45;white-space:pre-wrap;word-wrap:break-word;overflow-wrap:anywhere;}
.bt-me{margin-left:auto;justify-content:flex-end;} .bt-me .bt-b{background:#2563eb;color:#fff;}
.bt-bot .bt-b{background:#fff;border:1px solid #e5e7eb;color:#333;}
.bt-form{display:flex;gap:8px;} .bt-form input{flex:1;border:1px solid #d1d5db;border-radius:8px;padding:9px;font:inherit;} .bt-form button{margin:0;}
/* price list paste + image OCR */
.pricebox{background:#f8fafc;border:1px solid #e5e7eb;border-radius:10px;padding:14px;margin:6px 0;}
.pricebox>b{display:block;margin-bottom:6px;}
.pricebox textarea{width:100%;border:1px solid #d1d5db;border-radius:8px;padding:9px;font:inherit;box-sizing:border-box;margin-bottom:8px;}
.priceimg{margin-top:12px;border-top:1px dashed #d1d5db;padding-top:12px;}
.priceimg form{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin:6px 0;}
/* quick buttons manager */
.qbhead{display:grid;grid-template-columns:1fr 130px 1.4fr;gap:8px;font-size:12px;color:#888;margin:6px 0 4px;}
.qbrow{display:grid;grid-template-columns:1fr 130px 1.4fr;gap:8px;margin-bottom:8px;}
.qbrow input,.qbrow select{border:1px solid #d1d5db;border-radius:7px;padding:8px;font:inherit;width:100%;box-sizing:border-box;}
@media(max-width:600px){.qbhead{display:none;}.qbrow{grid-template-columns:1fr;}}
.qthead{display:grid;grid-template-columns:1fr 1.4fr 90px;gap:8px;font-size:12px;color:#888;margin:6px 0 4px;}
.qtrow{display:grid;grid-template-columns:1fr 1.4fr 90px;gap:8px;margin-bottom:8px;}
.qtrow input{border:1px solid #d1d5db;border-radius:7px;padding:8px;font:inherit;width:100%;box-sizing:border-box;}
@media(max-width:600px){.qthead{display:none;}.qtrow{grid-template-columns:1fr;}}
/* AI co-pilot + lead score */
#ai-btn{background:#eef2ff;color:#4f46e5;}
#ai-suggest{background:#eef2ff;border:1px solid #c7d2fe;border-radius:10px;padding:10px;margin:0 10px 8px;}
.ais-t{font-size:13px;color:#3730a3;line-height:1.45;margin-bottom:8px;white-space:pre-wrap;}
.ais-act{display:flex;gap:8px;} .ais-act button{margin:0;padding:5px 12px;font-size:13px;}
.lbl.hot{background:#fee2e2;color:#b91c1c;} .lbl.warm{background:#fef9c3;color:#a16207;}
.score-hot{color:#dc2626;} .score-warm{color:#ca8a04;} .score-cold{color:#6b7280;}
.aisum{background:#f8fafc;border:1px solid #eef2f7;border-radius:8px;padding:8px 10px;font-size:13px;color:#334155;line-height:1.5;margin:4px 0;}
.gaprow{border:1px solid #fecaca!important;background:#fff7f7!important;} .gaprow .gapq{font-size:13px;color:#333;margin-bottom:6px;}
/* office hours + agents */
.officedays{display:flex;flex-wrap:wrap;gap:6px;} .officedays .sw{background:#f1f5f9;border-radius:7px;padding:4px 8px;}
.agentadd{display:flex;gap:8px;flex-wrap:wrap;margin-top:14px;} .agentadd input{border:1px solid #d1d5db;border-radius:8px;padding:9px;font:inherit;flex:1;min-width:140px;} .agentadd button{margin:0;}
/* stats chart + VietQR */
.chart{display:flex;align-items:flex-end;gap:4px;height:180px;padding-top:10px;overflow-x:auto;}
.barcol{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:flex-end;height:100%;gap:4px;min-width:8px;}
.bar{width:70%;max-width:34px;background:linear-gradient(180deg,#3b82f6,#2563eb);border-radius:4px 4px 0 0;min-height:2px;}
.barcol span{font-size:10px;color:#999;white-space:nowrap;}
.qrwrap{text-align:center;margin-bottom:12px;} .vietqr{width:210px;max-width:100%;border:1px solid #eee;border-radius:10px;background:#fff;}
/* pricing cards */
.pricing{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;margin-top:10px;}
.pcard{position:relative;background:#fff;border:1px solid #e5e7eb;border-radius:14px;padding:22px 20px;display:flex;flex-direction:column;box-shadow:0 1px 4px rgba(0,0,0,.05);}
.pcard.hot{border:2px solid #2563eb;box-shadow:0 12px 32px rgba(37,99,235,.16);}
.pcard.biz{border-color:#c4b5fd;}
.ptag{position:absolute;top:-11px;left:50%;transform:translateX(-50%);background:#2563eb;color:#fff;font-size:11px;font-weight:700;padding:3px 12px;border-radius:20px;white-space:nowrap;}
.pname{font-size:17px;font-weight:700;}
.pprice{font-size:26px;font-weight:800;color:#0b2e52;margin:6px 0 12px;} .pprice span{font-size:13px;font-weight:500;color:#8a8f96;}
.pfeat{list-style:none;padding:0;margin:0 0 16px;flex:1;}
.pfeat li{font-size:13.5px;color:#374151;padding:7px 0 7px 22px;position:relative;line-height:1.45;border-bottom:1px solid #f4f4f5;}
.pfeat li::before{content:"✓";position:absolute;left:0;color:#16a34a;font-weight:700;}
.pfeat li.no{color:#9aa0a6;} .pfeat li.no::before{content:"•";color:#c0c4cc;}
.pcta{display:block;text-align:center;padding:10px;border-radius:9px;font-weight:600;text-decoration:none;margin:0;}
a.pcta.btn-ok{color:#fff;} a.pcta:hover{text-decoration:none;}
.upform{max-width:520px;margin:0 auto;background:#f8fafc;border:1px solid #e5e7eb;border-radius:12px;padding:16px;}
.upform>b{display:block;margin-bottom:8px;}
@media(max-width:820px){.pricing{grid-template-columns:1fr;}}

@media(max-width:900px){#inbox{flex-direction:column;height:auto;}#conv-list,#detail{width:100%;}#thread{min-height:60vh;}}